Business Operations
Plaid
Operations
San Francisco, CA, USA
Posted on Mar 26, 2025
The BizOps team is focused on solving some of Plaid's most pressing business issues. They are a small team of individuals with complementary skill sets. This role will initially partner with two of Plaid’s Product Areas:Fraud and Remember Me (returning user experience) Product Areas. From Revenue, Product, to financial and operational strategy, this hire will have the opportunity to impact almost every aspect of these two businesses.
Responsibilities:
- Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
- Partnering with other teams and functions to improve efficiency, productivity, and performance
- Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
- Identifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for Plaid
- Building out processes and success measures, and executing on initiatives to build, launch, and operationalize Plaid’s new products, in close partnership with our Product and Go-To-Market teams
Requirements
- 5-10 years of experience, including 2+ years of investment banking, management consulting, or investing
- Strong analytical, financial modeling, and presentation skills
- Ability to distill complex issues into structured frameworks and action plans
- Strong knowledge of SQL or similar programming language
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Ability to independently drive consensus across cross-functional teams and influence decision making
- Direct operational experience at a fintech or other high-growth SaaS company
- Extensive knowledge of the Fraud space or experience with conversion and UX optimization