Technical Writer/Editor - on site in Frisco, TX (R2222)
Shield AI
Marketing & Communications, IT
Dallas, TX, USA
Posted on Tuesday, July 11, 2023
Introduction to Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.
Job Description:
The Customer Success team is seeking a Technical Writer with aviation or the defense industry and experience writing technical manuals. We are looking for someone to dig into the details and work with the maintenance, test flight and customer success teams.
The successful candidate will have extensive technical writing experience and be capable of conflating complex technical ideas into succinct prose. This technical writing position will be responsible for Shield AI’s growing number of technical publications for the Customer Success team, including aircraft operation and maintenance manuals, training materials, work instructions, templates, proposals and more. This opportunity has growth potential within Customer Success and beyond.
If you love the spirit of a start-up and want to make a difference in the world this is the job for you!
The successful candidate will be expected to:
- Manage multiple competing priorities in a dynamic, fast-paced environment.
- Research documents and develop technical specifications, alert bulletins, training materials and other procedures and reports.
- Collect and accumulate appropriate technical information through researching and analyzing technical data and publications, engineering drawings, test procedures and plans, design specifications, pre-existing documentation, software description documents, and engineering documents and by interviewing technical experts.
- Ensures documents are developed in accordance with the requested specifications and contractual requirements, including development of any necessary illustrations, photographs, or other graphic representations.
- Ensures final materials clearly and effectively communicate the technical information and data to appropriate audiences.
- Fulfill other duties as assigned or required.
Projects that you might work on:
- Operational and maintenance manuals
- Process documentation
- The occasional proposal
Required qualifications:
- 5 or more years of technical writing experience
- A Bachelor’s degree in technical writing or a related field including but not limited to electrical engineering, aeronautical engineering, or physics
- Experience working with technical manuals
- Strong self-sufficient work ethic
- Stellar copyediting skills
- Desire to maintain and improve existing documentation
- Capability of creating order from chaos
- Enjoyment of fast-paced environments and tight deadlines
- Eye for consistency and detail, especially across a documentation set
- An encyclopedic knowledge of English grammar
- Ability to recognize relevant and missing information
- Ability to write concisely
- Willingness to work across time zones
- Eagerness to work in a nontraditional defense contracting environment
- Strong sense of honor
Preferred qualifications:
- Knowledge of MIL- HDBK-1222F
- Defense Industry experience
- Avionics experience
- Master’s degree in English, Electrical Engineering, or a related subject
- Project management skills
- Experience writing proposals
- Experience with ChatGPT
#LI-AM1
Total compensation: Salary within range listed above + Bonus + Benefits + Equity (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background check.
Location guidelines-
Onsite = 5 days/week in office
Hybrid = Minimum 3 days/week in office
Remote = Remote but able to come to the office as requested for business needs
If you're interested in being part of our team, apply now!
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.