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Backend Engineer (Operations)

Amberflo

Amberflo

Software Engineering, Operations
San Jose, CA, USA
Posted on Saturday, July 29, 2023

About Amberflo
Amberflo is transforming how companies charge for their products and services by making it easy to track and bill on usage. Amberflo has created the world’s first fully-featured and fully-managed Cloud Metering and Usage-Based Pricing and Billing Platform.

Companies, big and small, are shifting to Usage-Based Pricing and Billing to realize higher renewal rates, customer satisfaction, and revenue. Amberflo’s platform provides real-time and accurate metering at scale, as well as flexible building and operating Usage-Based Pricing Plans with on-demand, metered invoicing and billing. Customers, like LaunchDarkly, Firebolt.io, Coherent.global, etc., use Amberflo to power their end-to-end monetization infrastructure from metering to billing.

Amberflo was founded in 2020 by former AWS technologists who built and scaled cloud services on the backs of Usage-Based Pricing (UBP) and Product-Led Growth (PLG). Headquartered in the Bay Area with employees around the world, Amberflo raised $20M Series A led by Norwest Venture Partners.

Amberflo is mission oriented and values driven. Our mission is - to help the world transition to a more fair and transparent business model in the form of usage-based pricing, and in the process help our customers achieve higher rate of growth and customer traction.

https://www.amberflo.io/company/about

The Operations Team will be responsible for building tools to monitor the health of the system and keep it in a consistent state while ensuring its high-availability and durability. Provide engineers on pager duty with the tools to troubleshoot and resolve production issues in a timely manner.

The team will build tooling, applications and dashboards to provide detailed visibility into system metrics including:
-Platform and pipeline events
-Errors and failures
-Health of all services
-Integration with external systems: webhooks, Salesforce, Stripe.

What you will do

  • Build APIs for the Operations Dashboard
  • Build background trackers to detect issues in metering, usage, and billing data pipelines
  • Build query tools to troubleshoot system issues
  • Build monitoring of AWS cloud platform resources: lambdas, API Gateway, S3.
  • Build tooling and workflows for loading real time application object state from datastores and databases.
  • Create scripts for ongoing and recurring issues and make them accessible to run on-demand from the Operations dashboard.
  • Automation of onboarding workflows for new customers
  • Implement data destruction workflows
  • Implement data migration and backfill workflows
  • Setup alerting mechanisms for production issues
  • Integrate with Datadog, Cloudwatch and other monitoring tools
  • Build explain tools for outlining the status of a certain entity in the system. Generate an X-Ray vision into the system.
  • Validate the metering pipelines and aggregations and raise flags if validation fails.
  • Detect event failures in pipelines and automate the response to correct the issue.

Requirements

  • Programming experience in JAVA, Node.js, or Python.
  • API development and consuming APIs
  • AWS cloud services, Cloudformation
  • Nice to have: full stack development experience

What we offer

  • An opportunity to work with some of the leading, most forward looking and high growth companies transitioning to usage-based pricing and billing
  • A culture of customer obsession that is more than just words and is backed by a solid operating framework to enable us to not just please but delight customers
  • A modern, cloud-native platform, unmatched in scale and features, that customers love
  • Work with a technology stack built from the ground up with cloud-first principles and team responsible for building some of the original services at AWS
  • Fast growing startup with plenty of opportunity to take ownership and run with projects
  • The opportunity to get in on the ground floor, working in an hot new emerging space
  • A culture that empowers great people to accomplish great things
  • Competitive salary and full benefits package
  • Flexibility to work out of our Bay Area or remote office

Amberflo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. No 3rd Parties at this time.