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Enterprise Engagement Manager

Crowdbotics

Crowdbotics

Administration
United States · Remote
Posted on May 18, 2024

Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you’ve already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new, differentiated capabilities. The Crowdbotics platform helps enterprises build applications with unprecedented speed, efficiency and less risk.

We’re looking for an Enterprise Engagement Manager to help customers generate significant business value from their Crowdbotics investment, earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and driving adoption. This role will be responsible for leading service delivery for assigned customers - from presales activities to project initiation through project completion and expansion - ensuring adherence to project delivery best practices and standards.

Responsibilities:

  • As the Enterprise Engagement Manager, your primary mission will be to expand Crowdbotics products usage within your enterprise accounts and manage the delivery of our enterprise level projects for our customers.
  • You will leverage your strong communication and relationship building skills to map, build and maintain stakeholder relationships, as well as integrate and coordinate enterprise project plans from our clients.
  • Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes.
  • Engage customers, especially senior stakeholders, using a consultative approach that positions Crowdbotics and yourself as a long-term trusted advisor relationship to scale the Crowdbotics business within your customer base.
  • Create a compelling vision and clearly communicate our solutions aimed at generating quantifiable success and business value from a customer's investment in Crowdbotics products.

Requirements:

  • At least 10 years of experience in a client-facing professional services or consulting role.
  • Strong requirements gathering and discovery skills in both positioning software solutions as well as for defining project scope.
  • Expertise in building and positioning proposals and contracts of products and offerings to suit customer needs
  • Significant experience in developing and managing complex project plans.
  • Familiarity of application and software development.
  • Experience communicating with and presenting to executive-level audiences.
  • Ability to clearly communicate technical and business concepts to non-technical audiences.
  • Experience working as part of a cross functional team (including sales, engineering, marketing and product).
  • Excellent problem solving, critical thinking, and analytical skills.
  • Travel is expected for this role and may average 25% per month based on assigned customer portfolio

Bonus attributes:

  • Previous experience and successfully positioning and delivering SaaS products and services for Fortune 100 accounts
  • Remote work experience (especially in a Slack-forward or other chat-based workspace).
  • Web Development or CS background (especially, Django, React, React Native, Bootstrap).
  • Previous experience selling or supporting SaaS products and offerings as well as mobile or web app development services.
  • Understanding of the competitive landscape and adjacent solutions for building web and mobile apps including development agencies, freelancer platforms, template marketplaces, and app builder apps.
  • You have built an app with the Crowdbotics App Builder. (https://www.crowdbotics.com/app-builder)

Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.