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Operations Associate



Posted on Tuesday, April 23, 2024
Who we are
Hi there 👋 . We’re Ethena – the compliance platform for modern teams. Ethena’s suite of admin- and employee-friendly training and compliance tools help you check all the boxes and build a better workplace. Our training isn’t just a thing people get through, it’s something they actually enjoy (we got the stats to prove it—over 90% positive ratings). We are proud to be a part of the culture at companies like Zendesk, Pinterest, Figma, and Notion. In 2020, Ethena announced our $15.5 million Series A, and in 2022 we raised an additional $30 million Series B to build out Ethena’s best-in-class training solution, further invest in data and analytics, and continue launching impactful compliance products. Ethena’s Series B was led by Lachy Groom, with participation from existing investors including Felicis, Neo, Homebrew, and others. It’s a great time to join our team!
How we work
We’re a team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we’ve already built. We believe it’s our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we’re not shy about puns. If you brought us to a picnic, we’d be compli-ants. If we were shoes in London, we’d be trainers. If we were--you get it. Humor is welcome here. Read more about us on our careers page and follow our team on our Instagram!
Who we’re looking for:
We’re looking for a highly organized and proactive Operations Associate to join our team! This role will report to our VP of People, Melanie Naranjo, and will be responsible for providing comprehensive administrative support to various departments within the company, with a primary focus on assisting our CEO with scheduling, helping coordinate internal and external events, and handling select People tasks such as employee onboarding.
This is a great opportunity for anyone looking to grow their knowledge across various areas of the business, get exposure to senior level executives, and dip their toes into the People world.
Our workforce is fully remote, but please note that this role will require East Coast hours.

What you'll do:

  • Manage the CEO's calendar, including: scheduling appointments, managing meetings, and booking travel arrangements
  • Assist in planning and executing on miscellaneous events, including: team meetings, client dinners, and company outings
  • Support admin for People function, including but not limited to: employee onboarding, maintaining employee records, and managing HR-related documentation
  • Assist with administrative tasks such as drafting emails, preparing meeting decks, and facilitating company purchases
  • Handle inquiries and requests from internal and external stakeholders in a timely and professional manner
  • Collaborate with team members to ensure seamless operations and effective communication across departments

What makes a great candidate:

  • Proven experience in administrative support roles, preferably in a fast-paced environment.
  • Demonstrated track record with scheduling, or what we like to call “strategic scheduling”
  • Experience coordinating in-person events, especially large dinner reservations
  • Strong organizational and time management skills, with the ability to multitask and prioritize competing demands
  • Flexibility and adaptability to changing priorities and deadlines
  • Ability to work independently with minimal supervision and as part of a team
  • Excellent communication and interpersonal skills, both written and verbal
  • High level of discretion and professionalism when handling confidential information
  • Attention to detail and a commitment to accuracy in all tasks
  • A “roll up your sleeves” mentality and comfort with ambiguity
  • An entrepreneurial mindset — we’re an early-stage startup, so we’re not looking for someone to simply run a playbook; we want you to help build it
  • Passion for what we’re building here at Ethena
  • An impeccable sense of humor

Physical Demands

  • This is sedentary work that primarily involves sitting/standing in a home office environment.
Benefits: The benefits offered for this position can be found here. We provide 20 days of paid time off per year (prorated from your start date) in addition to all 11 federal holidays* and unlimited paid sick leave. (*US-specific benefits. For more details on our Canadian benefits, leave a note in your application.)
How to Apply: Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our VP of People, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.
Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
We are not currently offering employer visa sponsorship for this role.
Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.