Solution Engineer
Finix Payments
This job is no longer accepting applications
See open jobs at Finix Payments.See open jobs similar to "Solution Engineer" Homebrew.You Will:
- Partner with Account Executives during the pre-sales process and deliver presentations on Finix products and services along with supporting them with all technical related queries
- Successfully implement Finix APIs end to end as it relates to our products and services, consulting technical solutions, development resources, and best practices
- Troubleshoot, debug, and document technical customer issues and solutions
- Build strong relationships with Finix customers, work with them to resolve their issues including identifying product gaps and enhancement, and work to implement solutions and improvements
- Act as a customer advocate in cross-functional product meetings, raising blockers and risks to implement Finix products and services for our customers
- Collaborate with the Revenue, Product, and Engineering teams on projects, features, and tasks along with managing priorities to unblock customers to help them have a successful experience
You Have:
- BS/MS in Computer Science, Engineering, or similar experience (Open to DevBootcamp graduates and non-college graduates with working technical customer-facing experience)
- Have 3 to 5 years of technical customer experience in technical implementation, sales engineering, product technical support, or technical project management, with hands-on customer-facing technical experience
- Strong working experience with RESTful JSON APIs, Curl Commands, SQL, scripting languages, debugging, log aggregators, and web technologies
- Strong written and verbal communication skills. You believe in being open, honest, and direct in your communications
- Comfortable working in a fast pace environment and interacting with a high volume of customers every day, team-oriented, and hungry to learn
- Strong foundational knowledge of APIs and can explain the concept to a five-year-old easily
Bonus points if you have:
- Built web apps using APIs
- Strong knowledge of API development best practices
- Payments experience (Payment Gateway, Acquiring, Issuers, Card Networks)
- Comfortable writing code in Python, Ruby, and/or JavaScript
- Project Management skills
This job is no longer accepting applications
See open jobs at Finix Payments.See open jobs similar to "Solution Engineer" Homebrew.