Payment Operations Manager
Finix Payments
Operations
Remote
Posted on Mar 4, 2025
About Us
Move money. Make money. Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions. Processing billions of dollars annually, Finix enables SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and onboard merchants seamlessly. With our no-code, low-code, and developer-friendly tools, businesses can get up and running in hours—not months.
Finix has raised over $175M, including a $75M Series C led by Acrew Capital, with participation from Lightspeed Venture Partners, Leap Global, American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Sequoia Capital, Visa, and others.
About the Role:
Report directly to the Head of Payment Operations to manage strategic Partners including financial institutions, processors, card networks and other operations partners.
You Will:
- Build and maintain relationships with partners and vendors to drive progress towards key initiatives.
- Manage daily interaction with financial institutions, processor, and card network partnerships, focusing on execution of joint initiatives and finding new opportunities within existing partnerships.
- Manage third-party vendors that will facilitate verification and authentication of merchant and transactional data.
- Measure, track, and manage monthly, quarterly, and annual reporting to ensure contractual compliance.
- Work cross-functionally with risk and compliance, financial partnrships, business development, and sales to execute partner strategy.
- Leverage industry knowledge and expertise to assist internal teams with advisory services.
- Collaborate cross-functionally: Product: Liaise with the Product team to enable features/functionality in conjunction with card networks, third-party vendors and processors.
- Legal and Compliance: Work cross-functionally to implement solutions that ensure compliance with policies and procedures.
You Are:
- Results-oriented: Motivated to operate and produce results in a fast-growing company.
- Communication: Excellent written and oral communication skills and ability to share findings with a large, non-technical audience.
- Attention to detail: Put in the extra effort to ensure the work is complete and accurate while juggling multiple deadlines.
- Creative: Able to think about traditional questions in a creative way to find new solutions given new data or circumstances.
- Proactive: Actively engaged in the pursuit of new ideas and process improvements.
- Persistent: Demonstrate tenacity and willingness to achieve goals and make deadlines
You Have:
- At least 5 years experience in the payments industry with extensive business, financial, and technological acumen in the space.
- Understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.
- Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that can be scaled and / or automated.
- Prior experience in a payment facilitator or processor is a plus.
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