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HR Business Partner



People & HR
Posted on Thursday, July 14, 2022

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive. This is where we got our start – Headway has built the first software-enabled national network of therapists who accept health insurance, making it possible for patients to find quality care they can afford and enabling mental healthcare providers to grow their practice.

We launched in April of 2019 and are now powering 500,000+ appointments a month. To scale our vision, we’ve raised over over $100 million in funding from a16z, Thrive, Accel, Spark Capital, and Google Ventures.

Join us, and make an impact

About The Role

Joining as our 3rd HRBP at Headway, you will advise on all things People related: performance management, talent development, coaching, employee relations, and organizational design. You’ll use both qualitative and quantitative data to identify trends to inform innovative program design, ensuring employees are engaged and growing. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people.

You Will:

  • Drive People team relationships and processes for the Sales and Customer Experience organizations including performance management, talent development, leadership coaching, employee relations and organizational design.
  • Own select company-wide policies, processes or initiatives as we continue to grow, modernize and scale.
  • Leverage qualitative and quantitative data to perform root cause analysis, identify trends, tell a story, influence and inform innovative ways to build programs, ensuring Headwegians are engaged and growing.
  • Uphold our values and amplify the success of our business and products through our most important asset: our people.

You’d be a great fit if:

  • You possess five or more years experience as a strategic HR Business Partner
  • You must have experience with Sales and/or Customer Experience clients groups
  • You have excellent judgment and problem-solving capabilities; as well as the ability to make thoughtful decisions.
  • You are intellectually curious about people and organizational issues; you have a creative, solutions-based mindset that translates into high impact deliverables, all grounded in strong project and change management
  • You are analytically driven; you utilize qualitative and quantitative approaches to problem solving and root cause analysis.
  • You possess experience driving key people, programs and processes (performance management cycles, calibration facilitation, compensation planning, executive coaching, employee relations/conflict resolution, organizational design, etc.)
  • You have the ability to flex your style and build trust and rapport with Executives as well as ICs
  • You are agile, fearless, and able to adapt to shifting priorities
  • You effectively partner with cross-functional partners (e.g. Finance, Legal) and the broader People team to build a better employee experience for employees
  • Your attitude is "we / not I"

Compensation and Benefits:

  • Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
    • Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
    • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
    • Group C = All remaining cities
    • Group A: $160,000
    • Group B: $144,000
    • Group C: $128,000
    • Examples of cities located in each Compensation Grouping:
  • Benefits offered include:
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Unlimited PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.