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Nuvocargo is reinventing the $2 trillion freight forwarding industry. We are a digital-first freight forwarder using a mix of technology and exceptional service to help companies seamlessly move products across the Americas, starting with the biggest trade lane in the world: Mexico <-> USA cross-border trucking.

The opportunity for you:

This role offers a unique opportunity for seasoned professionals to lead and execute complex Accounts Receivable operations. You will be entrusted with customized accounts that demand a heightened level of expertise and precision. As a key member of the Finance Team, you will be responsible for managing intricate financial tasks and supporting our mission to modernize the freight forwarding industry.

What you'll do in a typical week:

• Manage the Invoicing and Re-invoicing processes, including the creation and issuance of invoices to customers, adhering to each client's SOP. This extends to overseeing invoices directed to Associates' clients.
• Oversee the Invoice Confirmation stage, handle confirmation receipts within client portfolios, and issue payment supplements when applicable.
• Conduct payment tracking, monitor customer payments, and expertly navigate through complex scenarios to ensure timely receipt and resolution.
• Address incidents involving higher complexity, serving as the initial point of escalation for Analysts and navigating escalation pathways for substantial client issues.
• Provide management with regular updates on the status of outstanding payments and overall AR performance.
• Monitor and analyze accounts receivable aging, identifying delinquent accounts, and taking necessary actions to resolve issues.
• Undertake analysis and prepare reports encompassing accounts receivable aging, cash flow forecasting, and other pertinent financial metrics.
• Communicate with customers, promptly responding to inquiries and resolving issues concerning invoicing and payment.
• Participate in onboarding and implementation calls with clients, collaborating to map out processes and requirements, and contributing to the comprehensive documentation of SOP and COP.
• Acquire, apply, and adeptly adhere to area policies and processes, demonstrating enhanced domain and technical knowledge.
• Participate in AR projects, executing assigned tasks and identifying process improvements to enhance efficiency and accuracy in Accounts Receivable (AR) operations.

What you know:

• 3+ years of experience in finance, with a strong focus on Accounts Receivable.
• Bachelor's degree related to the finance field or Bachelor's degree in Computer Systems with a proven record in billing and accounts receivable analysis.
• Proven expertise in meticulous financial management within policies and processes.
• Effective communication skills and problem-solving abilities.
• 2-3 years of experience in SQL, Excel, and visual reporting tools like Tableau.

Who you are:

• Passionate about our 7 core values: Start with the customer, Velocity over everything, Raise the bar, Embrace the adventure together, Do more with less, Push back, then forward & Act like an owner.
• Disciplined, organized, and capable of balancing multiple priorities while meeting deadlines.
• Empathetic across cultures, able to work effectively with teams from diverse work cultures and geographies.
• A strong communicator and listener, with the ability to synthesize information from various sources.
• Collaborative and low ego, fostering cooperation and finding common ground in differing opinions.

What we offer:

• A unique & fun culture at the intersection of the freight and technology industries as well as between the USA and Latin American work cultures.
• Above-market salary, benefits, and a robust employee stock ownership program to make you an owner and partner of the business.
• Hybrid office / work-from-home model that allows for flexibility and collaboration time in our Polanco office.
• A chance to join the ground floor of a well-funded, fast-growing startup that is modernizing an industry critical to the global economy.

Nuvocargo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to working with you!