Account Manager - FinTech
Plaid
This job is no longer accepting applications
See open jobs at Plaid.See open jobs similar to "Account Manager - FinTech" Homebrew.Responsibilities
- Own overall relationship with customers, identifying key stakeholders and building relationships with influencers and the core team interacting with our solutions
- Manage partnership, commercial, and technical initiatives; develop and implement strategies that increase existing and new product adoption, engagement, and growth at scale to drive revenue
- Lead key partnership initiatives including ongoing checkpoints, quarterly business reviews, and technical escalations; identifying critical goals and key performance indicators to clearly understand and measure client satisfaction
- Be a strategic advisor and provide consultative guidance on Plaid and industry best practices as customers build and scale their applications
- Enable successful and consistent renewals to maintain existing segment revenue, as well as identify and execute on new growth opportunities with customers in support of the Sales team
- Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid’s
- Partner and collaborate with internal cross-functional counterparts such as Account Executives, Sales Engineers, Technical Support, Legal, Engineering, and Product teams to drive successful outcomes for Plaid and our customers
Qualifications
- 7+ years of relationship management experience with large organizations or strategic customer portfolios in financial services or technology industries
- Ability to partner with Sales teams to drive successful outcomes for Plaid customers; previous deal experience strongly preferred
- Ability to collaborate closely with Plaid’s technical teams to ensure customer application launches are timely and successful; previous B2B technology experience is a strong plus
- A strong business generalist with an acute product sense and ability to drive revenue growth
- Ability to quickly understand new technologies and complex concepts
- Ability to solve complex customers challenges through creative problem solving and collaboration with cross-functional teams
- Interest in financial services and technical products; grit, enthusiasm, and a high degree of intellectual curiosity
This job is no longer accepting applications
See open jobs at Plaid.See open jobs similar to "Account Manager - FinTech" Homebrew.