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We are the Accounting team at Plaid, a high-growth financial services technology company. Our mission is to ensure accurate financial reporting, maintain strong cash flow management, and support the company’s growth with scalable and efficient processes. The Accounts Receivable team plays a crucial role in managing incoming payments, overseeing collections, and maintaining positive customer relationships while minimizing bad debt. We focus on optimizing AR processes through automation and data-driven decision-making to enhance accuracy, efficiency, and compliance. Our goal is to support Plaid’s growth by ensuring a healthy cash flow and strong financial controls.

As an Accounts Receivable Associate/Senior Associate at Plaid, you will play a critical role in managing the company’s incoming payments and maintaining cash flow. You will oversee the collections process, communicate with customers to resolve outstanding invoices, and ensure accurate financial reporting. Your work will directly contribute to minimizing bad debt and optimizing the efficiency of AR processes. Additionally, you will support automation initiatives to enhance accuracy and streamline workflows. This role is ideal for someone with a strong understanding of AR processes, proficiency in NetSuite and Excel, and an analytical mindset. You will work closely with internal teams and external customers to drive improvements in cash flow management and reporting. The ideal candidate for this role will develop strong working relationships with cross-functional partners and be customer-obsessed.