IT Support Specialist
Primary
This job is no longer accepting applications
See open jobs at Primary.See open jobs similar to "IT Support Specialist" Homebrew.Responsibilities May Include:
- Account provisioning, including onboarding and offboarding
- Deployment, configuration, and troubleshooting of end-user computing devices (e.g., laptops, desktops, printers, monitors, video conferencing equipment, wireless devices)
- Installation, configuration, and troubleshooting of supported operating systems and applications
- Network maintenance
- Maintenance of inventory of IT assets
- Troubleshooting technical issues across different operating systems (e.g., macOS, Windows)
- Coordinating with IT vendors when needed
- Enforcing security policies
- Providing training on systems and technology to end users when needed
- Creating and maintaining technical documentation
- Researching new technology to improve business needs
Required Qualifications
- Bachelor’s degree in a related field or equivalent work experience, with a minimum of 3 years of experience with end-user IT support
- Experience with JAMF and Intune
- Experience utilizing a ticketing system
- Strong experience with both macOS and Windows operating systems
- Knowledge of Google Admin and Single Sign On (SSO) systems
- Understanding of basic network infrastructure (i.e., routers, switches, access points)
- Familiarity with networking technologies (i.e., IP, DNS, DHCP, Video Conferencing, VPN)
- Proficiency in hardware setup and software installations, including Gmail, Office365, Dropbox, and Slack
- Good knowledge of internet security and data privacy
- Ability to occasionally perform physical tasks, such as working under desks, on a ladder, and lifting boxes and equipment up to 40 pounds
Preferred Qualifications
- Working knowledge of at least one scripting language
- Experience with API integrations
- JAMF Certification
- Experience with Netsuite or Celigo
This job is no longer accepting applications
See open jobs at Primary.See open jobs similar to "IT Support Specialist" Homebrew.