Customer Implementation Manager
Regal
This job is no longer accepting applications
See open jobs at Regal.See open jobs similar to "Customer Implementation Manager" Homebrew.Responsibilities:
- You are customer-obsessed and are willing to go above and beyond to solve for our customers
- Own complex multi-threaded projects driving successful outcomes
- Partner with Regal's Product team to relay customer feature requests and assist in prioritizing these features based on their potential revenue impact, contributing to the development of our product roadmap
- Innovate and build ad hoc technical solutions to unblock customer issues
- Leverage data to drive customer outcomes
ABOUT YOU:
- 2-6+ years experience in roles requiring technical project management or systems implementation.
- Must enjoy setting up and updating internal tools for marketing automation, CRM, Customer Data Platform, etc
- Domain Knowledge - You should know two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics
- Right Attitude - to succeed you should be strongly self-motivated, methodical, tenacious, and very coachable.
- Excellent communication and interpersonal skills, with an emphasis on having a customer-first mindset
- Desire to Learn - High level of intellectual curiosity. You see opportunity and growth in learning new technology, systems and business areas
- Culture - Stronger fit exists with those who have experience working with enterprise companies and understand the hands-on culture of a smaller customer success team
BENEFITS & PERKS:
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- Happy hours, team outings, & annual offsites!
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
This job is no longer accepting applications
See open jobs at Regal.See open jobs similar to "Customer Implementation Manager" Homebrew.