Product Manager
Regal
Product
New York, NY, USA
Posted on Nov 20, 2024
ABOUT US:
Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.
Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.
We share a common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
ABOUT THE ROLE:
As a Product Manager at Regal, you’ll play a pivotal role in shaping a key domain of our platform, working closely with leadership to build innovative solutions that redefine customer interactions. You’ll collaborate with your pod to deliver high-impact features while engaging directly with customers to uncover their needs and translate them into actionable product requirements. From shaping roadmaps to supporting rollouts and driving adoption, you’ll gain hands-on experience in every stage of the product lifecycle. This role offers the opportunity to learn and grow in a fast-paced, high-growth startup, all while working on cutting-edge AI-driven technology. If you’re passionate about creating meaningful products and making a real impact, this is your chance to grow into a future product expert.
RESPONSIBILITIES:
- Shape the roadmap for a domain of our product to deliver high-impact, quality features
- Interface directly with customers to understand their use cases, challenges, and needs
- Motivate and define requirements for new features, working closely with product design, engineering, and the data team to ensure successful implementation
- Partner with Sales and Customer Success to support rollouts, address customer requests, and close deals
- Review and test new and existing features to ensure they work as expected, and help customers adopt them
ABOUT YOU:
- 1-2 years of experience in Product Management is required (We are open to new grads with impressive internship experiences)
- Experience launching new SaaS products
- Experience directly interacting with and presenting to customers
- You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved
- Analytical and structured thinker
- Eagerness to learn and grow
- Experience at a high-growth, high-scale startup
- Experience launching features built on OpenAI
- Experience with B2B or Enterprise
- Experience working with CRM or messaging platforms
Preferred experiences but not necessary:
BENEFITS/PERKS:
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.