Product Manager
Regal
Product
New York, NY, USA
Posted on Nov 20, 2024
ABOUT US:
Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.
Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.
We share common set of values that we look for in every new hire:
*Customers are royalty
*Data beats opinion
*Fast-paced execution wins
*Growth mindset
*Enjoy the journey
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
ABOUT THE ROLE:
Regal is seeking a Product Manager to collaborate cross-functionally and work closely with our leadership to shape the future of our product. You'll be working with engineers to build and manage a domain of the product, addressing the needs of high-scale, multi-team brands and innovating on Regal’s best-in-class AI Phone agent.
RESPONSIBILITIES:
- Shape the roadmap for a domain of our product to deliver high-impact, quality features
- Interface directly with customers to understand their use cases, challenges, and needs
- Motivate and define requirements for new features, working closely with product design, engineering, and the data team to ensure successful implementation
- Partner with Sales and Customer Success to support rollouts, address customer requests, and close deals
- Review and test new and existing features to ensure they work as expected, and help customers adopt them
ABOUT YOU:
- 1-2 years of experience in Product Management needed
- Experience launching new SaaS products, ideally 0 to 1
- Experience directly interacting with and presenting to customers
- You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved
- Analytical and structured thinker
- Eagerness to learn and grow
- Nice to haves skills & experiences:
- Experience at a high-growth, high-scale startup
- Experience launching features built on OpenAI
- Experience with B2B or Enterprise
- Experience working with CRM or messaging platforms
BENEFITS/PERKS:
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- In-office breakfast and snacks daily
- Paid parental leave
- Growth Mindset learning and development stipend
- Happy hours, team outings, & annual offsites!
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.