Staff Technical Writer (R3090)
Shield AI
Marketing & Communications, IT
San Diego, CA, USA · San Diego, CA, USA · Oregon, USA
Posted on Jan 15, 2025
About Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.
The Hivemind Division of Shield AI seeks a highly skilled and detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for developing, verifying, and sustaining comprehensive documentation for the Hivemind Enterprise product: a software product that enables scalable design, deployment, evaluation and iteration of autonomy architectures for a wide range of robotic platforms. Hivemind Enterprise is a highly technical software product SDKs, tools and user interfaces that satisfy the needs of multiple personae, ranging from operators of autonomous platforms, to AI and test engineers.
This role requires a deep understanding developer facing software products (SDKs, CLI tools, CI Integration, …), complex configuration systems, extensible software development kits (SDKs) and command line interfaces (CLIs).
What you'll do:
- Be an expert user of the Hivemind Enterprise product
- Contribute to the selection of documentation creation platforms and tools
- Work with systems engineering to create programmatic links between Shield AI’s system model (created with Cameo Enterprise using SysML 1.6) and the Hivemind Enterprise product’s documentation
- Devise a strategy for connecting auto-generated API documentation with hand-written user guides
- Generate technical writing to describe product functionalities
- Generate excellent diagrams and other visual aids to describe supported workflow
Required qualifications:
- Deep familiarity with multiple complex developer facing software products and their documentation
- Deep familiarity with frameworks used to create excellent and interactive documentation of software products
- Rich understanding of what excellence in software product documentation looks like
- Highly proficient at technical writing for software products
- Reasonable familiarity with robotics and aviation concepts
- Comfortable working in a Linux environment
- Familiar with software engineering practices with regards to software versioning, packaging, deployment
- Fast thinker, fast doer, able to generate results rapidly with minimal input in order to unblock iteration
- Excellent communicator
Preferred qualifications:
- Software engineering experience or training
- Experience within the robotics industry
- Experience within the aviation and/or aerospace industry
- Familiarity with System Modeling using SysML
#LI-AC1
#LD
Total package details for U.S. based positions:
- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity
- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days
of employment)
- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity
Total package details for International based positions (where applicable):
- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer
allowance, equity, international benefits, visa assistance, and relocation assistance.
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.