Deployed Operations Manager
Shield AI
Operations
International Falls, MN, USA
Posted on Apr 11, 2025
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise—EdgeOS, Pilot, Commander, and Forge—as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X and Instagram.
Job Description:
The Deployed Operations Manager is the responsible party for managing, mentoring, and supervising Level 300 Site Leads, who in turn lead the crews that perform our Contractor Owned Contractor Operated (COCO) and extended duration international operations. They are Shield AI’s primary touchpoint for COCO crew information and, though the Senior Manager is the responsible party for COCO manning, the Manager works closely with the FSR Management team to provide personnel courses of action to the Senior Manager. They are responsible for mentoring, developing, and training COCO Site Leads and crews as needed to ensure mission readiness. They also provide technical support for deployed teams as needed.
What You'll Do:
- Outcomes: Ensure Site Leads achieve mission impacts, fulfill contractual obligations, and delight customers.
- Leadership and Supervision: Manage, mentor, and supervise Site Leads who lead crews on COCO and extended duration international operations.
- Primary Touchpoint: Serve as Shield AI’s primary contact for COCO crew information, collaborating closely with the FSR Management team and Senior Manager.
- Resource Coordination: Work with the FSR Supervisors on COCO staffing, providing Sr. Manager Deployed Operations courses of action and ensuring optimal crew employment.
- Training and Development: Mentor, develop, and train Site Leads and crews to ensure mission readiness and operational excellence.
- Technical Support: Provide technical support to deployed teams as needed, ensuring smooth and efficient operations.
Required Qualifications:
- Demonstrated experience in managing and mentoring operational teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Exceptional organizational and communication skills.
- Experience in international operations and a deep understanding of Contractor Owned Contractor Operated Unmanned Aviation System operations.
- Technical proficiency to provide necessary support to deployed teams.
Preferred Qualifications:
- Previously served in a Site Lead capacity on a deployment or extended duration OCONUS operation
- V-BAT AVO certified
- V-BAT AVO instructor certified or ability to obtain
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Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.