Global Events Logistics Manager
Shield AI
What you'll do:
- Global Events Logistics Program
- Design, own, and continuously improve a highly efficient, reliable global logistics program to support Shield AI’s tradeshows, product launches, and strategic events worldwide.
- Plan and execute complex domestic and international shipments, including sensitive, high-value, or oversized equipment, ensuring on-time delivery and return.
- Develop standardized processes, timelines, and playbooks for event logistics across regions.
- Cross-Functional Partnership
- Partner closely with Field Marketing Managers and Business Development leaders globally to understand event objectives, timelines, and logistics requirements.
- Collaborate with Brand/Creative teams to ensure booth assets, demos, and materials arrive in pristine condition and are set up according to brand standards.
- Work with Procurement to source, negotiate, and manage cost-effective freight, shipping, drayage, and booth production contracts.
- Customs, Compliance, and Risk Management
- Research, interpret, and navigate customs regulations and import/export requirements across global markets.
- Ensure all shipments are fully compliant with domestic and international trade regulations, export controls, and company policies.
- Anticipate and mitigate risks related to customs delays, regulatory changes, geopolitical factors, or last-minute event changes.
- Vendor & Stakeholder Management
- Build and maintain strong relationships with freight forwarders, customs brokers, event production agencies, and venue partners worldwide.
- Manage vendor performance, service levels, and budgets to ensure reliability and cost efficiency.
- Act as the primary point of contact for logistics troubleshooting during live events and critical launch moments.
- Operational Excellence
- Track budgets, timelines, and shipment statuses, providing clear communication and updates to stakeholders.
- Capture lessons learned after each event to improve processes, reduce costs, and increase reliability over time.
- Support scaling efforts as Shield AI’s global event footprint grows.
Required qualifications:
- 8-10+ years of experience in logistics, supply chain, or freight management roles.
- 4+ years of experience working with an event production agency or events-focused logistics role, ideally supporting industrial, aerospace, or hardware-heavy customers.
- Extensive hands-on experience coordinating complex international shipments and navigating global customs regulations.
- Proven ability to manage tight deadlines, shifting priorities, and high-stakes events.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication and stakeholder management skills across functions and geographies.
- Passion for technology that protects freedom and human life.