Social Media Manager (R4513)
Shield AI
What you'll do:
- Global social media strategy & execution.
- Execute Shield AI’s social media strategy across priority platforms (e.g., X, LinkedIn, YouTube, emerging channels), aligned with broader communications and business priorities.
- Translate complex topics - AI, autonomy, advanced systems, and mission-driven technologies - into accessible, engaging, and accurate social content.
- Content development & publishing.
- Own content creation: drafting copy, coordinating visuals & video, scheduling posts, and publishing at pace.
- Partner with internal teams to surface stories, announcements, milestones, and thought leadership opportunities suitable for social.
- Adapt tone, format, and cadence by platform and audience while maintaining a consistent Shield AI voice.
- Real-time engagement & judgment.
- Monitor social channels daily, engage where appropriate, and escalate issues quickly and thoughtfully.
- Exercise strong judgment in fast-moving situations, balancing speed with accuracy, sensitivity, and reputational considerations.
- Support reactive communications and real-time moments in coordination with Communications and Government Relations.
- Collaboration & alignment.
- Work closely with Communications, Government Relations, Marketing, Recruiting, and technical teams to ensure alignment across messaging, campaigns, and timelines.
- Support executive and corporate accounts as needed, including drafting posts and advising on best practices.
- Measurement & optimization.
- Track performance metrics (engagement, reach, growth, resonance) and use insights to continuously refine content and approach.
- Stay current on platform changes, trends, and emerging formats, bringing new ideas and experimentation to the team.
Required qualifications:
- 4–7 years of experience managing social media for a company, brand, or agency, ideally in technology, AI, or other complex or mission-driven domains.
- Demonstrated ability to operate as a strong individual contributor while collaborating closely within a broader communications team.
- Excellent writing and editorial judgment, with a proven ability to communicate complex or technical ideas clearly and responsibly.
- Strong analytical and problem-solving skills, including the ability to assess ambiguity, make sound decisions quickly, and adjust in real time.
- Experience working in fast-paced environments where timing, accuracy, and discretion matter; exercise sound judgment under pressure and understand when to move fast, and when not to.
- Highly organized, detail-oriented, and self-directed, while remaining collaborative and open to feedback.
- Demonstrate curiosity about technology, policy, and global issues, with a commitment to responsible communication.
- Familiarity with social media management and analytics tools; strong comfort working cross-functionally.
105000 - 160000 USD a year