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Paralegal-Litigation and Legal Operations

Gusto

Gusto

Legal, Operations
Denver, CO, USA · San Francisco, CA, USA
Posted on Thursday, June 20, 2024


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

Gusto is looking for a talented, motivated, and highly organized Paralegal to support the Legal Employment & Litigation team. In this role you’ll be working in a fast-paced, dynamic, environment supporting litigation and employment matters and handling responses to third-party information requests, including subpoenas and escalated customer demands. You’ll also support the Legal Operations function, managing outside counsel relationships and building scalable systems and processes to support the Legal & Compliance team.

About the Team:

You will be joining the Legal & Compliance team at Gusto, reporting to the Head of Legal Employment & Litigation and helping to build out the Employment & Litigation and Legal Operations functions. You will work closely with members of the Legal team, as well as various cross-departmental partners throughout the business.

Here’s what you’ll do day-to-day:

  • Provide litigation support to the Legal Employment & Litigation team with management of administrative, pre-litigation, and litigation matters, and external legal requests
  • Investigate pre-litigation and litigation matters and draft communications
  • Play a key role in handling small claims matters
  • Organize, manage and update case management system and case materials; calendar response deadlines
  • Coordinate with internal and external partners in handling of requests
  • Manage outside counsel relationships, firm onboarding and offboarding, bar admissions, legal subscriptions and tech resources
  • Build systems and processes to enhance operational efficiency of the Legal Department
  • Provide support on special projects, research, and data analytics tasks

Here’s what we're looking for:

  • 5+ years of experience as a litigation paralegal
  • Experience working on a high volume docket of third-party requests and subpoenas
  • Ability to prioritize and be responsive in a fast-paced environment
  • Ability to build positive relationships with internal stakeholders
  • High degree of organization and attention to detail
  • Excellent written and oral communication skills
  • Excellent business judgment
  • Ability to learn and take initiative to build tools and processes
  • A collaborative approach and demonstrated ability to work well under pressure, cross-functionally, and independently
  • A team player mindset (no job is too big or too small)

Bonus Points

  • In house experience at a high-growth company
  • Employment law experience
  • E-discovery experience
  • Ability to use G-Suite, Jira, Salesforce, DocuSign, Asana, and Westlaw

Our cash compensation amount for this role is targeted at $127,000 - $157,000 in San Francisco and $108,000 - $134,000 in Denver. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.