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Director, Sales

Sales & Business Development
New York, NY, USA
Posted on Thursday, July 11, 2024
Company Summary is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding guest experiences. At, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact.
What your experience will be
As the Director of Sales at, you will lead a high-performing sales team focused on driving revenue growth from $5-$20M+ as we transition from Series A to Series B. You will work closely with cross-functional teams, including Marketing, Product, and Account Management, to develop and execute an ambitious sales plan. You will leverage your expertise in sales leadership, team development, and customer relationship management to ensure the success of your team and the broader organization. You will use advanced CRM tools, data analytics, and sales methodologies to optimize our sales processes, driving efficiency and effectiveness in all sales activities.
Why you belong here and how you will grow
At, we pride ourselves on our team culture that promotes belonging, continuous learning, and mutual respect. You will forge strong relationships and thrive in an environment that values your contributions. Our comprehensive benefits and programs support your well-being both inside and outside of work. You'll work in a dynamic and inclusive space designed to foster collaboration and creativity. We are committed to your growth through education, experiences, and exposure that align with our values and mission, giving you purpose and direction in your career.

What Success Looks Like

  • Sales Leadership: You will manage and grow a team of 6 AEs that are focused on SMB and middle market deals.
  • Sales Strategy: Develop and implement a comprehensive sales process and strategy that aligns with company goals and market opportunities.
  • Sales Execution and Performance Management: Define, achieve and exceed revenue targets through effective pipeline management, forecasting, and sales process optimization.
  • Team Leadership and Development: Recruit, mentor, and retain top sales talent, fostering a collaborative and high-performance culture.
  • Customer Relationship Management: Build and maintain long-term customer relationships, ensuring high levels of customer satisfaction and retention.
  • Cross-Functional Collaboration: Work closely with other departments, including Account Management, Product & Engineering, Marketing, and Support, to support sales initiatives and ensure alignment with overall business objectives.
  • Market Insight: understand restaurant industry market trends, and the competitive landscape to drive strategic decisions.

What you will bring

  • Years of Experience: Minimum 10 years of experience in software sales, with at least 5 years in a people management role. You strive in an early stage environment and are comfortable working with ambiguity. Restaurant experience is a plus.
  • Management Experience: Proven track record in managing and developing high-performing sales teams. Strong ability to coach reps using a data-driven process to diagnose skill deficiencies, creating custom coaching plans, and demonstrating improvements in sales performance. Experience managing front line managers is a plus, managing teams of 5+ and scaling departments.
  • Sales Process: Deep experience designing and implementing high velocity sales process, compensation plans, and rules of engagement. Codifies, tests, and implements a repeatable process to set meetings, execute discovery calls, deliver product presentations, handle objections, and convert prospects to successful customers.
  • Tools Used: Proficiency in CRM software (Slang is on Hubspot), sales automation tools, data analytics, and strategic planning tools.
  • Traits and Behaviors: Strong leadership skills, positive attitude, excellent communication and negotiation abilities, strategic thinking, customer-centric mindset, and a collaborative approach.
How work affects my life
We offer competitive compensation, typical and non-typical rewards, and a supportive environment that respects your personal goals. This role you will contribute to an innovative company that values your worth and fosters your professional and personal growth. By joining as the Director of Sales, you will play a critical role in shaping the future of our sales organization, driving significant growth, and making a lasting impact on our company's success. If you are a strategic leader with a passion for sales and a proven ability to drive results, we invite you to apply and join our dynamic team.
Our Vision
Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).
We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.
Our Values
Overachiever Fever. We’re overachievers (we don’t know any other way)
Learner Fervor. We take every opportunity to learn (especially when it’s hard)
Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!)
SMB MVP. We’re an expert member of our customers’ teams (we earn their trust)