Technical Program Manager II
TrueAccord
What You'll Do
- As a TPM, you’ll be the bridge between various teams in multiple timezones, working closely with people from Product, Engineering, Client Services, and Legal, driving the end-to-end delivery of new initiatives and programs.
- Manage a variety of complex, cross-functional programs and lead planning and execution of high impact programs for assigned teams
- Create and maintain the roadmap for assigned teams, collaborating heavily with the respective Engineering and Product leaders
- Manage team capacity and conduct impact analysis to for requests to shift priority, presenting options against roadmap commitments
- General program management activities including but not limited to:
- Lead Agile/Scrum teams as a coach or scrum master, including Agile ceremonies (stand-ups, sprint planning, retro, etc)
- Build, lead, and supervise progress on release plans across multiple initiatives - prepare the project schedule, define the milestones, develop project plans and playbooks
- Ensure all work is represented in Jira, in alignment with Product & Technology standards
- Track and communicate initiative progress against milestones to stakeholders and leadership
- Collaborate with cross functional teams to supervise dependencies, plan releases, and to resolve blocking issues
- Proactively identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership where appropriate
- Champion operational change and process - exhibit leadership through composure and positive attitude. Influence teammates to adopt change.
- Promote and evolve the company’s processes to enable closer synchronization between Product & Technology and the business
What We're Looking For
- 2-5 years experience in program management in software development delivery teams
- Bachelor's degree or equivalent relevant experience
- Knowledge of Process:
- Understanding of software development processes and knowledge of the Agile SDLC process
- Ability to put together release plans for multiple cross functional team releases, identifying and tracking cross team dependencies
- Solid ability to construct release plans where minimal data is available and many assumptions have to be made
- Able to measure convergence on key milestones/launch date with capability of identifying and framing tradeoff options when required and driving timely decisions
- Solid ability to build processes and implement new process optimizations while delivering program commitments in parallel
- Strong Jira administration and tooling experience is a bonus
- Knowledge of Product/Technology:
- Broad domain knowledge of product and technology with solid understanding of system integration across product ecosystem
- Ability to navigate contending product and technical priorities while identifying options and trade-offs as needed
- Able to identifying areas of risk and mitigation options
- Cross team coordination and collaboration:
- Ability to collaborate and coordinate with multiple team members to clearly define outcomes, create plans, qualify success, and mitigate risks
- Strong interpersonal and relationship building skills
- An ability adapt quickly to changes in business requirements and work in an agile environment
- Communication:
- Succinct, clear verbal and written communication with the ability to effectively communicate technical information to non-technical audiences
- Ability to communicate effectively with both technical and non-technical audiences
- Possesses strong analytical and critical thinking skills
- Experience working across multiple time zones is preferred
- Leadership:
- Ability to lead multiple large cross functional programs and releases
- Able to provide thought leadership and persuade teams to follow proposed guidance