TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

About the Role

We are seeking a results-oriented Senior Product Manager to lead the development and optimization of AI-powered workflow platform capabilities for our SaaS B2B platform. This role focuses on driving intelligent, automated, and scalable AI Agent platform that can be utilized by engineering teams to build out AI solutions within the product. As the product owner, you will define the vision, strategy, and roadmap for our AI-powered workflow platform & solutions, and content management system (CMS). You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to improve efficiency and achieve better business outcomes. The key responsibilities are identified in the sections below:

Benefits & Perks

Everything you need to work remotely
Unlimited PTO
Medical/dental/vision insurance
401k through Charles Schwab
Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
Company-paid short-term and long-term disability plus basic life insurance.
Family-friendly maternity and paternity leave
Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.
Paid time off to do volunteer work in your community.
Access to the Wellness Coach app for you and 5 family members

Product Ownership:

Define and execute the product vision, strategy, and roadmap for AI/ driven workflow platform capabilities, including CMS within our SaaS B2B platform.
Own integrations with 3rd party workflow and automation partners.
Align product initiatives with customer needs and business objectives, focusing on driving measurable client outcomes such as increased efficiency and reduced operational costs.
Accountable for the delivery of product initiatives, bridging technical and business requirements from end to end.

AI/ML Expertise:

Collaborate with data science and engineering teams to build and refine AI-powered workflow solutions, such as intelligent task routing, automated decision-making, and predictive analytics for process optimization.
Stay abreast of the latest AI/ML trends and technologies relevant to workflow automation and optimization.

Stakeholder Collaboration:

Work closely with research, design, engineering, and data teams to deliver high-quality features and enhancements.
Communicate product vision and updates effectively to internal stakeholders, gathering feedback and driving alignment.

Compliance & Scalability

Ensure all workflow capabilities meet data privacy, compliance, and ethical standards relevant to B2B use cases.
Design solutions that scale for enterprise clients with large user bases and complex workflow requirements.

Qualifications:

5+ years of experience in product management, with at least 1 year in AI/ML or data-driven product areas.
Proven success in managing products that automate and optimize business processes.
Strong understanding of AI/ML principles, including machine learning algorithms, predictive analytics, and process optimization techniques.
Experience with highly regulated products and financial services is desired.
Excellent analytical skills with experience in using data to inform decision-making.
Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Proficient in Agile methodologies and tools (e.g., Jira, Confluence).
Bachelor's degree in Computer Science, Business, or a related field.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

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